Frequently Asked Questions
Texas Power Bars Warranty
All Texas Power Bars products manufactured by Capps Welding Inc. have a lifetime warranty on craftsmanship. Our bars have a limited lifetime warranty against bending for the original owner under normal use. We do not warrant any item that has been abused, neglected or dumped on rack pins, safety bars, straps, boxes et al. Bushings and bearings will wear over time. If a bushing or bearing should fail/break under normal use this is covered under our warranty for 5 years.
Any bar shaft that is bent will be handled on a case by case basis and the replacement will be at the sole discretion of Capps Welding Inc.
The original customer may ship a bar back for inspection after written authorization is provided.
Proudly Made in America for over 40 years.
Most orders will ship out within 3 business days after your payment is verified. You will receive a shipment notification via email once the shipment process has started for your order.
Any products ordered with backorder status will take the estimated time on the product page to be sent out.
Please allow up to 24-48 hours for the tracking to update within the shipment carrier platform. If you do not see any movement after this time period and there is not a backorder on your products, please email us at email@example.com for assistance.
If you received a partial shipment, it is likely that one of the products ordered is on backorder. Please check the product pages to ensure your product isn't on backorder.
If the product you ordered isn't on backorder but still didn't arrive, please email us at firstname.lastname@example.org for assistance.
Shipment rates are automatically calculated at checkout based upon your delivery address, along with the weight of your package(s).
Please email us at email@example.com for any assistance with shipping outside of the 48 continental US states, Hawaii, Alaska & Canada. Most rates are automatically calculated at checkout but if you need assistance we will be glad to help!
If you need to cancel your order or change anything about it, whether that may be the products involved or even shipping addresses, please contact us immediately at firstname.lastname@example.org.
Original sales receipt must accompany returns.
We accept returns for exchange or refund 30 calendar days after delivery of the product. At our sole discretion after 30 calendar days, we will offer an exchange or store credit only. Items must be in "new, unaltered and unused condition". Definition of new, unaltered and unused condition is:
• without showing signs of wear or damage in any way
• within 30 calendar days of the delivery date
• unless noted that it cannot be returned or has a different return policy time period other than that 30 days noted in that item's particular item description.
If an item is received damaged or is incorrectly shipped by us please contact Customer Support immediately. Items that are defective and shipped from us or items that you did not order but received from us will qualify for store credit.
Refunds are contingent upon inspection of item(s) once we receive it.
Again you MUST contact us within 30 days if you intend to return ANY item back to our store. Items returned to us AFTER 30 days and WITHOUT contacting us will NOT be refunded.
Customer is responsible for all shipping costs if seller is not at fault.
Contact email@example.com for assistance.
Please contact us immediately at firstname.lastname@example.org for help with returns or exchanges.
Yes, all sale prices & purchases are final. If you need to change anything about your order, whether that may be the products involved or even shipping addresses, please contact us immediately at email@example.com.