I've read a lot of reviews mentioning a poor experience with customer service and unanswered emails, but I can say that as of Oct 2022, these issues appear to be taken care of.
I had a problem with the delivery of my bar and emailed TPB about the issue a day or two later. They got back to me on the next business day and helped me out with resolving the issue with the delivery service. We talked options, next steps, and they even reached out to the delivery company on my behalf to see if there was anything they could fix on their end. I have chains of emails with Texas Power Bars and in every one of them, the team is willing to bend over backwards to help me out on this.
We got it resolved in about a week or so. Great stuff
I needed a shorter Olympic bar for my exercise room. Ordered this with black zinc handle and chrome plate holders. Knurling is nice (my 20+ year old Olympic bar's knurling has worn down some over the years). Bar will bend slightly with heavier weight. I have only two suggestions to improve this bar (at least for my intended use): I would like a similar length bar with the standard diameter grip (this bar's grip is slightly smaller than the standard bar and would be great for smaller slightly smaller hands than mine) and also for the bar to weigh an even multiple of 5 lbs. rather than the 33 lbs. it weighs so my simple brain can just add say 10 lbs. (if the bar weighed 35 lbs.) to replicate what I do with a normal sized bar. Shipping was quick; the bar was well packed and finish is excellent.
The Best Value, The Best People, The Best Service!